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Three repetitive beeps approximately every 45 seconds indicate that your detector has detected a fault in its smoke sensor. The following test procedure sh...

No. Our smoke detectors are equipped with a battery that lasts up to 10 years under normal conditions of use (including regular maintenance of the product)....

Caution : For your safety, never disable your detector if it is working properly. To turn off the detector and stop the low battery beep, simply take a pap...

If the detector is replaced by an identical detector, the mounting base already screwed or glued to the wall or ceiling can be retained. The new detector wi...

A used detector is electronic waste and must necessarily be recycled. The detector must be deposited in a dedicated collection bin. Collection bins are avai...

Check beforehand the precautions and limits of use of the detector as well as the maintenance recommendations indicated in the user manual. The presence of...

The smoke detector may emit different signals during its operating period, each with a particular meaning. It is useful to correctly analyze the signals emi...

NEXELEC offers a contractual guarantee for its smoke detectors in accordance with the provisions indicated in the user manual supplied with each detector. ...

Before you can request the application of the warranty, you must obtain a NEXELEC after-sales service return number. No warranty claim can be made without ...